House Janolo — Terms & Conditions

Effective Date: NOVEMBER 2025

Welcome to House Janolo. By accessing or using our website (www.housejanolo.com), you agree to the following Terms and Conditions. Please read them carefully before browsing or making a purchase.

1. General Information

This website is owned and operated by House Janolo LLC (“we,” “our,” “us”). All content, products, and materials are provided for personal use only and may not be reproduced, distributed, or used for commercial purposes without written permission.

2. Use of Website

By using this site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree not to misuse the site, interfere with its security, or attempt to gain unauthorized access to any part of it.

3. Products & Availability

Each piece is handcrafted and may vary slightly from the images shown. Availability is limited; we reserve the right to modify, discontinue, or limit the quantity of any product at any time without notice. Note: All materials are natural and may include variations in color, inclusions, or finish, which add to each piece’s uniqueness.

4. Pricing & Payment

All prices are listed in [USD] and include applicable taxes where required at checkout. Payments are processed securely through our authorized providers. House Janolo is not responsible for payment delays, conversion fees, or processing errors caused by third-party systems or your financial institution.

5. Shipping & Delivery

We offer international and domestic shipping through trusted carriers. Delivery times may vary depending on destination, production timelines, and customs processing. Any customs duties, import taxes, or fees are the buyer’s responsibility. We are not liable for delays caused by shipping carriers or circumstances beyond our control (including customs, strikes, or weather-related disruptions).

6. Returns & Exchanges

Due to the handcrafted nature of our jewelry, all sales are final. Exchanges may be considered for defective or damaged items reported within 7 days of delivery. To request an exchange, please email Support@housejanolo.com with your order number and clear photos of the issue.

7. Intellectual Property

All designs, images, text, and trademarks displayed on this website are the exclusive property of House Janolo and protected by international copyright and intellectual property laws. No content may be copied, reproduced, or used without prior written consent.

8. Privacy

We value your privacy. Personal information is collected only to process orders and enhance your experience. Please review our [Privacy Policy] for details on how we handle and protect your data.

9. Limitation of Liability

House Janolo shall not be liable for any indirect, incidental, or consequential damages arising from the use of this site, our services, or our products. By purchasing from us, you agree to use our jewelry as intended and acknowledge that natural wear or mishandling may affect its condition over time.

10. Changes to Terms

We may update these Terms and Conditions periodically. Any updates will take effect immediately upon posting to this page.

11. Contact

For any questions or concerns regarding these Terms and Conditions, please contact: contact@housejanolo.com